Draft placeholder article. This copy is scaffold content for the Support Center MVP and has not been reviewed by Rocket Driver staff.
Ways to reach us
- Submit a support request using the support form — this is the preferred method and creates a trackable ticket.
- Email (placeholder inbound address, see
docs/internal/email-to-ticket-setup.md) will also create a ticket once email-to-ticket is configured.
What happens next
- You'll receive an automatic confirmation once ticketing is fully wired up.
- Your request is categorized (Billing, Website, SEO, PPC, CRM, Inbox AI Pro, Partner Portal, Sales, or General) and routed to the right team.
- A team member responds based on priority and category.
Before you contact us
Have ready: your account/company name, the URL or feature involved, and a clear description of what you expected vs. what happened. This speeds up resolution significantly.